Em-J couldn't make his Monday flight to Singapore from Bangkok because he was still sick. Per our doctor's advice, we sent out a request to Jetstar by filling out a compassionate request form on their website and attaching the medical certificate.
We still haven't heard from them by Monday night so we decided to just go ahead and book another flight thinking that our compassionate request to refund Em-J's flight has been denied. On our way to the airport on Wednesday morning, I received a voucher with the amount of Em-J's one way ticket.
Thank you Jetstar for your consideration! Our disastrous vacation was saved a little by your kind gesture.
2 comments:
have u asked the company if you can claim the hospital bills?
Jason, not yet. Thanks for reminding me. Will do that first thing tomorrow. :)
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