I chose Crown Regency Hotel and Towers in Cebu for only one reason and that is the Extreme Adventures that they have. I didn't even bother to read reviews of the hotel so I wasn't expecting much when we got there.
I didn't do a lot of research on the hotel but by the looks of it, it appears that the property acquired the building beside it and turned it into the hotel's extension. If this is true, this would explain why the elevators are confusing as you have to make certain transfers to get to the other parts of the hotel and why the floors are not level.
Lobby
The lobby is quite small for such a big hotel and it does get very crowded especially as they "park" all the luggages of guests there and also since wifi is only available there.
Room
The room is a surprise as it is very spacious, even the toilet gives you plenty of space.
If you need an ironing board, you need to call housekeeping to see if there's any available, which we did. We were informed that they'll send one up but it never came. There are no bathrobes and sockets are quite few as well.
Their towels are also old and are in dire need of replacing.
Breakfast
What I was most disappointed about with my stay here would be breakfast. You need to wake up a bit early as the restaurant can't handle the capacity of the guests staying at the hotel. There are queues snaking and there can be quite a bit of a wait to get seated unless you come in really early or quite late.
There's a row of dirty tables when we got there and not one of them got cleaned during the entire time that we were having breakfast.
Food is also just so so and I have to point out the bananas that they were serving the the fruit station. Really sad.
Pool and Gym
They have several pools, the 9th floor has 2 pools, a lap pool and one free form. They have an aqua fitness pool on the 17th floor similar to ACE Water Spa but the hydrojets were no longer working.
The gym is quite big and is well equipped.
Other Hotel Facilities
The hotel's main draw is, of course, the Extreme Adventures from the 37th to the 42nd floor - The Edge Coaster, Skywalk Extreme, Zipline, Wall Climbing and the Cliffhanger.
Apart from those mentioned above, the hotel also has other interesting attractions such as the Dimension, a disco cafe at the 43rd floor, a 4D theater and playzone for kids and a "theme" restaurant.
Location
The hotel is located right beside a Robinson's mall and is a few steps away Fuente Circle. Jeepneys outside take you directly to Ayala Center Cebu and the other tourist spots are less than 15 minutes away by cab.
Overall, the hotel feels a bit chaotic. I can recommend this hotel to families with kids or if you are traveling with a big group, otherwise, you'd be better off staying elsewhere.
Crown Regency Hotel and Towers
Tower 1, Fuente Towers, Osmena Blvd
Cebu City
+6332 418-8888
reservations@crownregency.com