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Showing posts with label jetstar. Show all posts
Showing posts with label jetstar. Show all posts

Sunday, June 24, 2012

Thank You, Jetstar!

Em-J couldn't make his Monday flight to Singapore from Bangkok because he was still sick. Per our doctor's advice, we sent out a request to Jetstar by filling out a compassionate request form on their website and attaching the medical certificate.

We still haven't heard from them by Monday night so we decided to just go ahead and book another flight thinking that our compassionate request to refund Em-J's flight has been denied. On our way to the airport on Wednesday morning, I received a voucher with the amount of Em-J's one way ticket.

Screen shot 2012-06-24 at PM 08.46.01

Thank you Jetstar for your consideration! Our disastrous vacation was saved a little by your kind gesture.

Thursday, April 26, 2012

Are You Using the Web to Check-In For Your Flight?

You should.

Why?

1. Skip the Queue - When my uncle told me about checking in online last December, I tried it on a Jetstar flight to Singapore and was quite glad that I did. A dedicated web check-in counter is available at the airport which allowed me to skip the queue and save time.

2. Choose Your Seat - On my recent trip to Bangkok via Thai airways, I forgot to do so and I spent almost half an hour waiting. What's worse is that I ended up in the middle seat squeezed between two big guys. I forgot to mention that another benefit of web check-in is that you get to choose your seat.

The night before my trip back to Singapore, I made sure to use the online check-in facility. Good thing I did because I saw that I was once again assigned a middle seat. I was able to change my seat selection and check myself in which just two simple clicks.

3. Pre-Flight Time - I also noticed that instead of two hours prior, you can show up at the airport just an hour before your scheduled flight.

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The photo above is the reminder I got stating that I have to be at check-in counter at least 60 minutes prior to the scheduled departure time.

This is what greeted me when I arrived at the airport at 5 in the morning.

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The crazy long queues I skipped and was out of there in less than 10 minutes.

I normally fly budget and good thing is that they also offer this service.

1. Air Asia: It's actually better to check-in online because you avoid paying counter check-in fees which are imposed on domestic flights, they also have printing terminals at some airports to allow you to print the boarding pass yourself

Air Asia: http://www.airasia.com/my/en/myflights/mciguides.page

2. Cebu Pacific: If I'm not mistaken, they offered this service for a fee before but have since removed it.

Cebu Pacific: http://www.cebupacificair.com/travel-services/web-check-in.html

3. Jetstar: http://www.jetstar.com/sg/en/planning-and-booking/checking-in/web-check-in

4. Tiger's not offering the service yet but from the site, it should be available soon.

Tiger: http://www.tigerairways.com/sg/en/webcheckin_guide.php

5. PAL's not offering the service.

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